Say Goodbye To Manual Tasks – Integrate CRM System Right Into Your Inbox

When you started the business, you had limited number of clients & customers which were handy to take care of. However; the scenario is different with your business. Your business has expanded in four directions and it’s becoming more and more complicated to keep tab on it. Now what? Well, it’s easy peasy – Fidel IT Services have come up with CRM systems that take care of your all concerns in a hassle free manner.

Prominent Features

Track Email Correspondence

Easy Administration

View of Your Business

Powerful Integration

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CRM For Small Business Will Help You Organize

You might have heard before, it is 5 times more expensive to attract new customers than keep current clients.Cloud CRM can sense all of your clients/customers/vendors touch points. It enables small businesses to establish congenial relationships with their customers imparting agility to the sales cycle.

The reasons your business should implement CRM Software are:

  • Seamless access
  • Remote installation
  • Flexible upgradation
  • Scalability
  • Enhanced compatibility
  • Robust security

How Implementing CRM Software Will Benefit My Business

Fidel IT Services when designing CRM for small business understood the pain point of small business and the challenges of the same. Hence; they have come up with the CRM features that offer benefits to the small businesses such as:

  • Enhanced communication
  • Easy to track sales cycle
  • Build & maintain customer relationship
  • Exceed customer expectations
  • Greater efficiency for multiple teams
  • Automation for everyday tasks
  • It improves customer services
  • Improved analytical data and reporting
  • Manages customer information
  • Improved sales

Why should you implement CRM?

Implementing a CRM strategy is advantageous to both small-scale and large-scale business ventures. Customer Relationship Management is a system which aims at improving the relationship with existing customers, finding new prospective customers, and winning back former customers.

Improved customer relations

You can provide better services to customers through improved understanding of their issues and this in turn helps in increasing customer loyalty and decreasing customer agitation. You can also provide better services to customers through improved understanding of their issues and this in turn helps in increasing customer loyalty and decreasing customer agitation.

Increase customer revenues

Using the data collected, you will be able to popularize marketing campaigns in a more effective way. With the help of CRM software, you can ensure that the product promotions reach a different and brand new set of customers and not the ones who had already purchased your product and thus effectively increase your customer revenue.

Maximize upselling and cross-selling

A CRM system allows up-selling which is the practice of giving customers premium products that fall into the same category of their purchase. The strategy also facilitates cross-selling which his the practice of offering complementary products to customers, on the basis of their previous purchases. This is done by interacting with the customers and getting an idea about their wants, needs, and patterns of purchase.

The Core Features Of CRM Software For Small Business Include:

Small businesses need to proficiently manage the prospects, business opportunities and existing customers with utmost care. Implementing can prove to be profitable in expanding your customer base.

The core features of CRM Software include:

  • Contact management
  • Reports & Dashboards
  • Business Process Automation
  • Lead Management
  • Mobile CRM
  • Social Media Integration
  • Email Client Integration
  • File Sync & Share
  • Sales Performance Management
  • Sales Automation

Why Should You Hire Our CRM Experts?

Customer Relationship Management solutions are still out of the equation for small enterprises, and so they prefer CRM Platform software offering “pay as you use” solutions to suit specific needs.

If you are looking for leading sales software, you can choose Fidel IT Services CRM Systems for small business which are user-friendly console and helps your team in improving customer interactions leading to increases sales closures.


  • Affordable pricing of Application Development, Maintenance and Upgrades
  • Specialized in-house software developers with 5+ years of experience
  • Developing cost-effective and flexible application to scale your business growth
  • Technology Competency
  • 24*7 Support service through call, chat and mail

Hundreds of promising and innovative brands are already engaging with us